This Privacy Policy outlines Ozon Mart approach to Data Protection and Privacy to fulfil its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Information which is processed by us, whether in physical or electronic mode.
In this Privacy Policy, the expressions ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.
We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Information.
WHO WE ARE
OZON MART is a company incorporated and registered under the provisions of the Companies Act, 2013 and having its registered office at 2615 RamKripal Nagar Hans Khera Para Lucknow – 226011 OZON MART is engaged in the business of facilitating selling, marketing and retailing clothes / garments (“Business”) through the e-commerce platform developed and owned by OZON MART and its affiliates or offline stores / events to conduct its Business.
OUR COMMITMENT
We commit to protecting your privacy and hence our Personal Information handling practices are continually reviewed to ensure compliance with the applicable privacy laws and regulations
PERSONAL INFORMATION GATHERED BY Ozon mart
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with OZON MART, and generally maintain your accounts with us. As per applicable laws, we also use this information to customize your experience and improve OZON MART.
INFORMATION YOU GIVE US:
We receive and store any information you provide while using OZON MART or give us in any other way. You can choose not to provide certain information, but then you might not be able to use OZON MART. We use the information that you provide for such purposes as opening your account, processing your transactions, responding to your requests, and communicating with you.
INFORMATION FROM OTHER SOURCES:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
CONSENT
By using the Platform and/ or by providing your information, you agree and consent to us collecting, storing, processing, transferring, using and sharing of your personal information (including sensitive personal information as per applicable law) that you disclose on the Platform with third parties or service providers for the purposes set out and in accordance with this Privacy Policy.
PURPOSES OF GATHERING YOUR PERSONAL INFORMATION
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
- We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
PROVIDE, TROUBLESHOOT AND IMPROVE Ozon mart
- We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of our Platform.
RECOMMENDATIONS AND PERSONALIZATION
- We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with us.
COMMUNICATE WITH YOU
- We use your personal information to communicate with you in relation to OZON MART via different channels (e.g., by phone, e-mail, chat).
ADVERTISING
- We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
DATA SECURITY
We are committed to protecting your Personal Information in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission and deletion. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Information in line with our policies.
YOUR RIGHTS AS A CUSTOMER
We understand that when you interact with OZON MART, you have rights over your Personal Information. These rights involve providing reasonable steps to allow you to access your personal Information, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of privacy @ozonmart.com
CUSTOMER SUPPORT
Any customer can reach out to our Customer Support team/ representative through telephonic or electronic mode in the following manner. (You may also access this information at ozonmart888@gmail.com
Email Customer service at
- For all local Customers: ozonmart888@gmail.com
Call at Customer Service Desk
- Phone: 7275440000 (Mon to Sat, 10 AM to 7 PM)
CONTACT US
FOR ANY FURTHER QUERIES AND COMPLAINTS RELATED TO PRIVACY UNDER APPLICABLE LAWS AND REGULATIONS, YOU COULD REACH US AT:
Address: 2615 RamKripal Nagar Hans Khera Para Lucknow – 226011
Email Address: ozonmart888@gmail.com
NOTIFICATION OF CHANGES
We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.